Last Updated: September 10, 2026
At Blacksmith Tactical, our holsters are individually manufactured according to the options selected by each customer. Please review your order carefully before submitting it.
This policy explains our rules regarding custom orders, returns, order errors, and our Limited Lifetime Warranty.
Blacksmith Tactical holsters are manufactured to order according to the customer's selected configuration.
Because production may begin shortly after an order is placed, custom holster orders are final sale and are not eligible for cancellation, return, refund, or exchange because of a change of mind or customer ordering error.
Customers are responsible for carefully reviewing all selections before placing an order, including, when applicable:
Compatibility with one firearm, light, accessory, generation, or variant does not necessarily mean compatibility with another.
If you are unsure about compatibility, please contact Blacksmith Tactical before placing your order.
Customers are responsible for the selections submitted with their orders.
However, we understand that mistakes happen.
If you discover a significant mistake after placing your order—such as selecting the wrong firearm, weapon-mounted light, or handedness—contact us as soon as possible at info@blacksmithtactical.com.
If production has not progressed too far, we may be able to accommodate a change at our discretion.
We cannot guarantee that an order can be changed or canceled after it has been submitted.
Our willingness to accommodate an order change in one instance does not create an obligation to accommodate future changes or cancellations.
Our final-sale policy does not mean that you're stuck with a product if Blacksmith Tactical made an error.
If you receive a product that is materially different from the configuration you actually ordered, or you believe your product has a manufacturing defect, contact us so we can evaluate the issue.
Examples may include receiving the wrong:
If Blacksmith Tactical determines that we manufactured or shipped the product incorrectly, we will correct the issue at no additional charge to you, as appropriate.
Blacksmith Tactical warrants our holsters against defects in materials and workmanship for the lifetime of the product, subject to the exclusions and limitations described below.
This Limited Lifetime Warranty applies only to the original purchaser and is non-transferable.
If Blacksmith Tactical determines that a covered product has failed because of a defect in materials or workmanship, we will repair or replace the product at no charge, at our discretion.
Replacement products may vary slightly from the original product if materials, colors, patterns, hardware, designs, or components have changed or are no longer available.
The Limited Lifetime Warranty does not cover damage, fitment issues, or failures resulting from:
A fitment problem caused by a firearm, weapon-mounted light, accessory, or configuration that differs from what was ordered is not a manufacturing defect.
Holsters are manufactured for the firearm and, where applicable, weapon-mounted light and other configuration specified in the customer's order.
For light-bearing holsters, the specified weapon-mounted light may be an integral part of the holster's fit and retention system. A holster designed for a particular firearm/light combination should not be assumed to function properly with the light removed or with a different light installed.
Firearm and accessory manufacturers may also make dimensional or design changes over time. Aftermarket components can likewise alter the dimensions of a firearm.
If you experience a fitment issue, contact us before modifying the holster so we can help determine the cause.
Always test a holster with a completely unloaded firearm before carrying or using the holster with a loaded firearm.
Before carrying a loaded firearm, the user is responsible for verifying proper:
Do not use a holster that is damaged, excessively worn, improperly fitted, incompatible with the firearm or installed accessories, or that permits unintended access to or movement of the trigger.
Whether a firearm is carried with a cartridge in the chamber is the decision and responsibility of the firearm owner and user. Users should consider the firearm manufacturer's instructions, their training and competency, applicable law, the specific firearm, and the method of carry.
Additional firearm and holster safety requirements are contained in our Terms and Conditions.
To request warranty service, contact:
Please provide enough information for us to identify the order and evaluate the problem. We may request photographs, order information, or other reasonable information concerning the product and claimed issue before authorizing a return.
Do not ship a product back to Blacksmith Tactical without first contacting us and receiving return instructions.
We may be able to evaluate some issues without requiring the product to be returned.
If a return is necessary, follow the return instructions provided by Blacksmith Tactical.
If Blacksmith Tactical determines that a product has a covered manufacturing defect or that we manufactured or shipped the product incorrectly, Blacksmith Tactical will cover reasonable shipping costs necessary to correct the issue.
If inspection determines that the problem is not covered by the Limited Lifetime Warranty—for example, because of customer ordering error, incompatible equipment, misuse, modification, or normal wear—the customer may be responsible for shipping and any other applicable costs.
Eligible non-custom accessories and electrical components may be returned within 30 days of delivery if they are:
Customers are responsible for return shipping on voluntary returns.
A 5% restocking fee applies to eligible voluntary returns.
Original shipping charges are non-refundable on voluntary returns unless otherwise required by applicable law.
Please contact Blacksmith Tactical before returning an item to receive return instructions.
Products manufactured by third parties may be covered by warranties offered by their respective manufacturers.
Any such manufacturer's warranty is provided by the manufacturer—not Blacksmith Tactical—and is subject to that manufacturer's own terms, conditions, exclusions, procedures, and eligibility requirements.
Blacksmith Tactical does not control or guarantee a third-party manufacturer's warranty determination.
The remedies described in this Limited Lifetime Warranty are limited to repair or replacement, at Blacksmith Tactical's discretion, to the fullest extent permitted by applicable law.
This Limited Lifetime Warranty gives you specific legal rights, and you may also have other rights that vary by state or jurisdiction.
Nothing in this policy is intended to exclude or limit any consumer right or remedy that cannot lawfully be excluded or limited.
For returns, warranty claims, order problems, or compatibility questions, contact:
Blacksmith Tactical
P.O. Box 43
Fischer, TX 78623
United States
Email: info@blacksmithtactical.com
