Last Updated: September 10, 2026
This Shipping Policy explains production lead times, shipping, delivery, and related responsibilities for orders placed with Blacksmith Tactical.
Blacksmith Tactical holsters are custom-made according to the options selected by each customer.
Any lead time displayed on a product page is an estimated production lead time before the order ships, not a guaranteed delivery date.
For example, a stated 3-week lead time means approximately 3 weeks for production before shipment. Carrier transit time begins after the completed order is transferred to the shipping carrier.
Production times may occasionally be affected by order volume, material availability, equipment issues, holidays, severe weather, or other circumstances outside our reasonable control.
We make reasonable efforts to complete orders within the estimated lead time shown when the order is placed.
Shipping or transit estimates provided at checkout begin after production is complete and the order has been transferred to the carrier.
Carrier delivery estimates are estimates only and are not guaranteed by Blacksmith Tactical.
Once an order has been transferred to the shipping carrier, delivery may be affected by carrier delays, weather, service interruptions, holidays, or other circumstances outside Blacksmith Tactical's control.
When tracking is available, tracking information will be provided using the contact information associated with the order.
Tracking information may take time to update after a shipping label is created or after the package is accepted by the carrier.
The creation of a shipping label does not necessarily mean the carrier has physically received or scanned the package.
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please carefully verify your shipping address before submitting your order.
If you discover an address error, contact us as soon as possible at info@blacksmithtactical.com. We will attempt to correct the address if the order has not yet shipped, but we cannot guarantee that an address can be changed after an order has been submitted or processed for shipment.
Blacksmith Tactical is not responsible for delivery problems resulting from an incorrect or incomplete address provided by the customer.
If an order is returned to Blacksmith Tactical because of an incorrect or undeliverable address, the customer may be responsible for additional shipping charges before the order is reshipped.
If tracking indicates that a package has been delayed or lost before delivery, please contact Blacksmith Tactical so we can assist with the carrier's investigation or claims process when appropriate.
Once carrier tracking confirms that a package has been delivered to the shipping address provided with the order, Blacksmith Tactical no longer has possession or control of the package.
If a package is marked delivered but cannot be located, the customer should check the delivery location, household members, neighbors where appropriate, and contact the shipping carrier regarding the delivery.
A carrier's confirmed delivery scan does not automatically entitle an order to a refund or replacement from Blacksmith Tactical. Claims involving theft, disappearance, or loss after confirmed delivery must generally be addressed with the shipping carrier or other appropriate party.
Blacksmith Tactical may, at its discretion, provide available tracking or shipment information to assist with an investigation, but we cannot control or independently verify what occurs to a package after confirmed delivery.
Nothing in this policy limits any rights or remedies that cannot be waived under applicable law.
If your order arrives with apparent shipping damage, contact Blacksmith Tactical as soon as reasonably possible at info@blacksmithtactical.com.
Please retain the product, packaging, shipping box or mailer, and shipping label until the issue has been resolved.
We may request photographs or other information necessary to evaluate the damage or submit a claim with the carrier.
Blacksmith Tactical currently ships orders only to addresses within the United States.
We do not offer direct international shipping.
Customers outside the United States who independently choose to use a third-party package forwarding service do so at their own discretion and risk.
To the fullest extent permitted by applicable law, Blacksmith Tactical's responsibility for shipment ends upon confirmed delivery to the U.S. shipping address provided with the order, including when that address belongs to a freight forwarder, package forwarding company, reshipping service, or other third party selected by the customer.
Blacksmith Tactical is not responsible for the forwarding company's handling, international transportation, customs processing, import requirements, duties, fees, taxes, seizure, loss, damage, or final delivery after the package has been delivered to the customer's designated U.S. forwarding address.
Applicable shipping charges are displayed during checkout before an order is submitted.
Shipping charges may vary based on the products ordered, shipping destination, and shipping service selected.
Original shipping charges are generally non-refundable on voluntary returns.
Returns involving a Blacksmith Tactical fulfillment error or qualifying warranty issue are handled according to our Returns & Warranties Policy.
Custom orders generally cannot be canceled after they have been submitted because production may begin shortly after ordering.
If you discover a significant error in your order, contact us as soon as possible. If production has not progressed too far, we may attempt to accommodate a change at our discretion, but changes and cancellations are not guaranteed.
Additional information regarding custom orders, cancellations, and customer ordering errors is available in our Terms and Conditions and Returns & Warranties Policy.
For questions regarding an order or shipment, contact:
Blacksmith Tactical
P.O. Box 43
Fischer, TX 78623
United States
Email: info@blacksmithtactical.com
